HIPAA-Compliant Ambulance Services
Reliable care. Protected privacy.
HIPAA-Compliant Ambulance Services
Reliable care. Protected privacy.
Reliable care. Protected privacy.
Reliable care. Protected privacy.
Effective Date: 01/01/2025
This notice explains how medical information about you may be used and disclosed, and how you can access this information. Please review it carefully.
At Heartland Ambulance Service, LLC, we value your privacy and are dedicated to maintaining the confidentiality of your medical information. We comply with all applicable federal laws under the Health Insurance Portability and Accountability Act (HIPAA) and Indiana Code (IC 16-39-1) regarding patient health information.
We may use or share your health information with doctors, nurses, hospitals, or other medical personnel involved in your care.
We may use and disclose your information to bill and collect payment from insurance companies, Medicare, Medicaid, or other payers.
We may use your information to manage our organization and ensure quality care, such as for training, licensing, certification, and internal audits.
We may disclose your information as required or permitted by law for purposes such as:
Certain uses of your health information—such as marketing, fundraising, or the release of psychotherapy notes—require your written authorization. You may revoke this authorization at any time by submitting a written request.
You have the right to:
Under Indiana Code 16-39-1, patient care reports created by EMS personnel are considered confidential. These reports may only be released:
We reserve the right to change this Notice at any time. The revised Notice will apply to all records we maintain and will be posted both at our office and on this website.
If you believe your privacy rights have been violated, you may file a complaint without fear of retaliation.
Contact:
Privacy Officer
Heartland Ambulance Service, LLC
Evand Balque
📞 765.288.2220
📧ebalque@pcg-ems.com
You may also contact:
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Ave SW, Washington, DC 20201
At Heartland Ambulance, your privacy and safety come first. Contact us with any questions or concerns about our services or HIPAA-compliant procedures. Our team is dedicated to providing prompt, reliable assistance.
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