HIPAA Heartland Ambulance

HIPAA Heartland AmbulanceHIPAA Heartland AmbulanceHIPAA Heartland Ambulance

HIPAA Heartland Ambulance

HIPAA Heartland AmbulanceHIPAA Heartland AmbulanceHIPAA Heartland Ambulance

HIPAA-Compliant Ambulance Services

HIPAA-Compliant Ambulance ServicesHIPAA-Compliant Ambulance ServicesHIPAA-Compliant Ambulance Services

Reliable care. Protected privacy.

HIPAA-Compliant Ambulance Services

HIPAA-Compliant Ambulance ServicesHIPAA-Compliant Ambulance ServicesHIPAA-Compliant Ambulance Services

Reliable care. Protected privacy.

Compassionate, Compliant Care

HIPAA-Compliant Patient Transport

 

Notice of Privacy Practices (HIPAA Compliance)

Effective Date: 01/01/2025

This notice explains how medical information about you may be used and disclosed, and how you can access this information. Please review it carefully.

Our Commitment to Privacy

At Heartland Ambulance Service, LLC, we value your privacy and are dedicated to maintaining the confidentiality of your medical information. We comply with all applicable federal laws under the Health Insurance Portability and Accountability Act (HIPAA) and Indiana Code (IC 16-39-1) regarding patient health information.

How We Use and Disclose Your Health Information

1. Treatment

We may use or share your health information with doctors, nurses, hospitals, or other medical personnel involved in your care.

2. Payment

We may use and disclose your information to bill and collect payment from insurance companies, Medicare, Medicaid, or other payers.

3. Health Care Operations

We may use your information to manage our organization and ensure quality care, such as for training, licensing, certification, and internal audits.

4. Required or Permitted by Law

We may disclose your information as required or permitted by law for purposes such as:

  • Public health reporting
     
  • Abuse or neglect reporting
     
  • Health oversight activities or audits
     
  • Legal proceedings or court orders
     
  • Law enforcement purposes
     
  • Organ or tissue donation coordination
     
  • Workers’ compensation claims
     

Disclosures Requiring Authorization

Certain uses of your health information—such as marketing, fundraising, or the release of psychotherapy notes—require your written authorization. You may revoke this authorization at any time by submitting a written request.

Your Rights Under HIPAA and Indiana Law

You have the right to:

  • Access and Copy: Request a copy of your medical records in paper or electronic form.
     
  • Request an Amendment: Ask for corrections to inaccurate or incomplete information.
     
  • Request Restrictions: Ask us to limit how your information is used or shared.
     
  • Confidential Communications: Request that we contact you at a specific address or phone number.
     
  • Accounting of Disclosures: Obtain a list of certain disclosures made about your information.
     
  • Receive a Paper Copy: Request a paper copy of this notice at any time.
     
  • Breach Notification: Be informed if your health information is compromised due to a data breach.
     

Indiana-Specific Privacy Protections

Under Indiana Code 16-39-1, patient care reports created by EMS personnel are considered confidential. These reports may only be released:

  • With the patient’s written consent;
     
  • To medical providers involved in treatment or quality review;
     
  • To authorized government or public health agencies; or
     
  • As required by law or court order.
     

Changes to This Notice

We reserve the right to change this Notice at any time. The revised Notice will apply to all records we maintain and will be posted both at our office and on this website.

Questions or Complaints

If you believe your privacy rights have been violated, you may file a complaint without fear of retaliation.

Contact:
Privacy Officer
Heartland Ambulance Service, LLC
Evand Balque
📞 765.288.2220
📧ebalque@pcg-ems.com

You may also contact:
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Ave SW, Washington, DC 20201

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Contact Information

At Heartland Ambulance, your privacy and safety come first. Contact us with any questions or concerns about our services or HIPAA-compliant procedures. Our team is dedicated to providing prompt, reliable assistance.

HIPAA Heartland Ambulance

4180 Elmhurst Drive, Indianapolis, IN, USA

765.288.2220

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Copyright © 2025 HIPAA Heartland Ambulance - All Rights Reserved.

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